As a South African, knowing how to protect your finances is crucial. Recently, the South African Social Security Agency (SASSA) identified risks related to fraud connected to certain mobile numbers used for the COVID-19 Social Relief of Distress (SRD) R370 grant.
If you received a notice asking you to change your phone number, it’s essential to follow the steps outlined in this guide. Not only will this help safeguard your grant, but it will also ensure that you continue to receive the support you need without interruption.
How to Update Your SASSA R370 Grant Contact Number to Avoid Fraud? (Quick Answer)
To update your SASSA R370 Grant Contact Number to Avoid Fraud follow below steps.
Visit the official SASSA update website: srd.sassa.gov.za/sc19/update.
Enter your South African ID number.
Input your new mobile phone number (different from the previous one).
Click “Send PIN” to receive a verification code via SMS.
Enter the PIN to confirm your new number.
Why Change Your Contact Number?
SASSA has recognized that some phone numbers may be vulnerable to fraud. Fraudsters can use these numbers to access sensitive information or even steal funds. By updating your mobile number, you protect your grant from potential threats. The best part? The process is straightforward and only takes a few minutes.
How to Update Your SASSA R370 Grant Contact Number to Avoid Fraud? Step by Step
To update your mobile number, follow these simple steps:
1. Access the SASSA Update Website
Start by visiting the official SASSA update website: https://srd.sassa.gov.za/sc19/update
2. Enter Your South African ID Number
On the website, you will see a field requesting your South African ID number. This step is crucial because it verifies your identity as the grant recipient. Enter your ID number carefully to avoid any mistakes. Make sure there are no spaces or extra characters.
3. Input Your New Phone Number
Next, you will need to enter your new mobile phone number. Ensure that this is a valid number you currently use. Keep in mind that you cannot use the same number you registered before. This rule helps prevent any further fraud risks.
4. Click on “Send PIN”
Once you have entered your ID number and new phone number, click on the button that says “Send PIN.” This action sends a verification code to your new phone number via SMS.
5. Verify Your New Phone Number
Check your new phone for the SMS. You should receive a PIN code from SASSA. Enter this PIN on the website to confirm your new phone number. This step ensures that only you have access to the grant notifications and updates on your new number.
6. Confirmation of Update
After entering the PIN, you should receive a confirmation message indicating that your mobile number has been successfully updated. Keep this confirmation for your records. It is essential to ensure that your SASSA details are current to avoid any payment delays in the future.
What Happens Next?
Once you have updated your mobile number, SASSA will send all future communications, including grant payment notifications and important updates, to your new phone number. This change is vital for ensuring you receive accurate and timely information regarding your SASSA R370 grant.
Tips to Keep Your Grant Safe
Updating your contact number is just one way to protect your grant. Here are additional tips to enhance your security:
Be Cautious with Personal Information: Never share your personal details, such as your ID number or banking information, over the phone or online unless you are sure of the recipient’s identity.
Monitor Your Grant Payments: Regularly check your bank statements to ensure all payments are accurate and as expected. If you notice any discrepancies, contact SASSA immediately.
Stay Informed: Keep yourself updated about any changes in SASSA policies or potential fraud alerts. You can do this by visiting the SASSA website or following their official social media channels.
Use Secure Networks: When accessing sensitive information, ensure you are on a secure network. Avoid using public Wi-Fi for tasks related to your grant or personal information.
Conclusion
In conclusion, updating your contact number with SASSA is a critical step in protecting your R370 grant from fraud. The process is quick and straightforward, and following the steps outlined above can help ensure your financial security. By being proactive, you can enjoy the benefits of your grant without the worry of fraud impacting your support.
If you have any questions or need assistance during the process, don’t hesitate to reach out to SASSA’s customer service. They are there to help you navigate any challenges and ensure that your grant remains secure. Remember, staying informed and taking action is the best way to protect yourself.
I’m Anele Zulu, a South African social worker dedicated to serving my country’s most vulnerable. With my degree and field expertise, I empower underprivileged communities through compassionate support and tireless advocacy on this website. My goal is simplifying access to services so families can uplift themselves
