The South African Social Security Agency (SASSA) provides the R350 Social Relief of Distress (SRD) grant to unemployed South African citizens with little to no income.
Even after approval, many applicants do not receive their first R350 payment on the expected date. In this guide we will cover the top solutions to fix the “SASSA R350 Approved but No Payment” issue.
Quick Answer: The SASSA R350 grant helps many poor South Africans. But there are often big delays from when your application is approved to when you get paid. You should check online to see why and fix any problems you can. For example, update your personal details if they are wrong or reduce your bank balance if it’s too high. Keep contacting SASSA if it’s still delayed after you do your part. SASSA needs to make the system faster so people get money on time. We explain reasons for delays and what both you and SASSA can do to get approved payments into your account quickly.
Why You May Not Have Received Your R350 Grant Payment?
There are three common reasons your SASSA R350 may show as approved but with no payment date or money transferred:
Your bank account balance exceeded the minimum threshold
Inaccurate personal information provided
Payment delays due to the high application volume
Troubleshooting Tips if SASSA R350 Approved But No Payment Date
Reason
Explanation
Solution
Bank account balance over R624
The grant aims to help those with little income, so accounts with over R624 balance are disqualified
Lower account balance
Incorrect Personal details
Wrong ID number, bank details, contact information leads to verification issues
Correct details with SASSA
Too Many Applications
SASSA received over 7 million applications, causing delays
Wait 1-2 weeks for processing
Table 1: Common Reasons for Non-Payment of Approved SASSA R350 Grants
Correct Bank Account Balance to Get R350 Payment
One of the eligibility criteria for the R350 grant is having a bank balance of R624 or lower. This threshold aims to provide relief for those with little existing financial means.
During the application verification process, SASSA will check your account balance using the provided bank details. If the current balance exceeds R624 at that time, your previously approved application will get canceled.
To fix this and get your grant approval reinstated:
Lower your bank account balance to R624 or less
Update your bank details with SASSA once you reduced the balance
Wait 1 week for them to re-check eligibility and approve payment
You can withdraw or spend some amount to decrease your balance as needed. This will allow you to get the much-needed R350 monthly payment for the next 6 months.
Correct Inaccurate R350 Application Information
Providing incorrect personal information like an inaccurate ID number, phone number, bank details, etc. can lead to application issues too.
SASSA thoroughly verifies all details provided by cross-checking various governmental databases. Just one digit off in your ID number or account number can cause major delays and non-payment.
If you provided any inaccurate information, follow these steps to fix it:
Save changes and wait for 1 week for re-verification and approval
This will update your application with the correct details and resolve any inaccuracies holding up the approval process.
Wait for R350 Payment If Too Many Pending Applications
In some cases, an approved SASSA R350 application may still have no payment due to the exceptionally high application volume.
Over 7 million South Africans applied for this grant across multiple channels. Considering this massive applicant pool, delays due to the verification backlog are expected.
If your details are accurate and eligibility criteria met, payment delays could simply be from:
Huge application volume
Verification staff overload
Technical errors
If so, your best recourse is to wait patiently. We recommend waiting at least 1 to 2 weeks from approval before following up. This allows sufficient pending application processing time.
Only contact SASSA if your grant is still unpaid after 2 weeks post-approval. Call the SASSA helpline or visit your nearest regional office for application status updates. With numerous applicants in queues, this overflow crisis will stabilize soon.
Track R350 Grant Status and Payment Online
Wondering how to check the status of your R350 grant application? You can conveniently track it online through SASSA’s SRD Portal with a few simple steps:
Enter your ID number and reference number from your application
Click ‘Submit’ to view real-time status and expected payment date
If already approved but unpaid, this portal also displays the exact reason, so you know which solution to apply to receive funds.
Check every few days after application or approval for latest updates. This prevents unnecessary trips to SASSA regional centers for status inquiries.
Receive Faster Approvals and Payments With Correct Application
Submitting accurate and complete information is key for faster review and disbursement of your R350 grant money. Follow this application checklist:
✔️ South African citizenship
✔️ Unemployed
✔️ Individual monthly income below R350
✔️ Not receiving other social grants
✔️ Banking details for account with balance ≤ R624
Meeting all these criteria results in quicker eligibility verification, usually within 21 working days. Ensuring proper application details prevents the common “SASSA R350 approved but No Payment” scenario.
In Closing
We hope this guide gave you clarity on why you may see a status of SASSA R350 approved but not received any funds. By correctly lowering your bank balance, fixing inaccurate details, allowing more processing time, or tracking your status online, you can get paid soon. Meeting the eligibility criteria in your application is vital for faster approval too. Follow these troubleshooting solutions and you’ll have your monthly R350 grant in no time.
I’m Anele Zulu, a South African social worker dedicated to serving my country’s most vulnerable. With my degree and field expertise, I empower underprivileged communities through compassionate support and tireless advocacy on this website. My goal is simplifying access to services so families can uplift themselves
